◦ Any purchase may be canceled and the full payment and shipping costs refunded if the item has not been packaged for shipment.

◦ Refunds or exchanges are available under specified conditions if we are contacted within 14 days of delivery to the purchase address. Please read the information below to find out if you qualify for a refund or exchange and contact us at to initiate this process.

◦ When merchandise is missing, damaged, faulty, or that don’t match the product description it is at the company’s discretion to decide whether to provide a refund or send a replacement/exchange.


◦ Refunds are only available for items that are missing, damaged, faulty, or that don’t match the product description.

◦ If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

◦ Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

◦ Only regular priced items may be refunded. Sale items cannot be refunded.

◦ Refunds are not available for items that were not delivered to the customer due to customer error during the purchasing process.

Late or missing refunds

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.


◦ We only replace items if they are defective, damaged or lost during shipping. Contact us at with pictures of the damaged/defective item or to report that your order was not delivered.

◦ Please do not send your purchase back unless requested to do so.

Need help?

Contact us at {email} for questions related to refunds and returns.